Hello. Let us help you!

Set up of the scanner

Find help before you start scanning.

• What's in the box?
• Where do I find the user guide?
• How to calibrate

See all articles

Scanning

Get inspiration and help with scanning.

• How long will it take to scan?
• How do I use the tent?
• SOL: Scanning in near or far position?
• Objects that are hard to scan - and how to improve the results

See all articles

After scanning

Have any questions after scanning?

• WHERE IS MY FILE LOCATED?
• HOW DO I OPEN MY SCANNED FILE?
• How to print a scan?

See all articles

Orders & Shipping

Everything you need to know about ordering.

• Where do you ship to?
• How much is shipping?
• What is your return policy and satisfaction guarantee?

See all articles

Software

Software handling and error codes are covered here.

• What operating systems are supported?
• WHAT FILES TYPES CAN BE SAVED?
• SOL Viewer: All you need to know
• I received the message: Cannot access USB turntable, application is quitting now. Reconnect USB cables and start application again. 0X4000:02

See all articles

Hardware

Hardware and technical specification FAQs.

• SOL: What is the scan accuracy?
• Is the scanner portable?
• SOL PRO: Facts about requirements
• SOL: Facts about requirements

See all articles

Support

When you need 1:1 support - here is more info.

• How do I get technical support?
• How to upload a model to support

See all articles