Knowledge Base
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Orders & Shipping
Set up of the scanner
Unpacking and assembling
Getting ready to scan
Scanning
Scanning
Objects that are hard to scan
Terminology
After scanning
File
Printing or sharing a scan
Adding scans
Orders & Shipping
Ordering
Shipping
Returns and warranty
Software
Before scanning
Requirements
Version
Error
Hardware
Specs
USB
General
Support
Issue
General
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Knowledge Base
Orders & Shipping
Set up of the scanner
Unpacking and assembling
Getting ready to scan
Scanning
Scanning
Objects that are hard to scan
Terminology
After scanning
File
Printing or sharing a scan
Adding scans
Orders & Shipping
Ordering
Shipping
Returns and warranty
Software
Before scanning
Requirements
Version
Error
Hardware
Specs
USB
General
Support
Issue
General
Orders & Shipping
Everything you need to know about ordering.
Ordering
Part exchange old SOL for new SOL PRO
How can I buy a 3D scanner?
How to use a discount code?
I would like to be a distributor or reseller
DO YOU ACCEPT PURCHASE ORDERS?
DO YOU OFFER VOLUME DISCOUNTS?
IS A BLACKOUT-TENT INCLUDED WITH THE SCANNER?
IS THE TRIPOD INCLUDED WITH THE SCANNER?
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Shipping
I want to buy a scanner
How long does shipping take?
Where do you ship to?
How much is shipping?
HOW DO I TRACK MY PARCEL?
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Returns and warranty
What is your return policy and satisfaction guarantee?
WHAT WARRANTY DO YOU OFFER?
I RECEIVED MY PACKAGE DAMAGED