--- title: Orders & Shipping - Knowledge Base description: Orders & Shipping | --- [![company logo](https://kb.scandimension.com/hs-fs/hubfs/Logo_Scan-Dimension_144x105.png?height=120&name=Logo_Scan-Dimension_144x105.png)](https://kb.scandimension.com/) [Knowledge Base](https://kb.scandimension.com/) - [Go to scandimension.com](http://scandimension.com) - [Contact support](https://kb.scandimension.com/kb-tickets/new) Orders & Shipping - [Set up of the scanner](https://kb.scandimension.com/set-up-of-the-scanner) - [Unpacking and assembling](https://kb.scandimension.com/set-up-of-the-scanner#unpacking-and-assembling) - [Getting ready to scan](https://kb.scandimension.com/set-up-of-the-scanner#getting-ready-to-scan) - [Scanning](https://kb.scandimension.com/scanning) - [Scanning](https://kb.scandimension.com/scanning#scanning) - [Objects that are hard to scan](https://kb.scandimension.com/scanning#objects-that-are-hard-to-scan) - [Terminology](https://kb.scandimension.com/scanning#terminology) - [After scanning](https://kb.scandimension.com/after-scanning) - [File](https://kb.scandimension.com/after-scanning#file) - [Printing or sharing a scan](https://kb.scandimension.com/after-scanning#printing-or-sharing-a-scan) - [Adding scans](https://kb.scandimension.com/after-scanning#adding-scans) - [Orders & Shipping](https://kb.scandimension.com/orders-shipping) - [Ordering](https://kb.scandimension.com/orders-shipping#ordering) - [Shipping](https://kb.scandimension.com/orders-shipping#shipping) - [Returns and warranty](https://kb.scandimension.com/orders-shipping#returns-and-warranty) - [Software](https://kb.scandimension.com/software) - [Before scanning](https://kb.scandimension.com/software#before-scanning) - [Requirements](https://kb.scandimension.com/software#requirements) - [Version](https://kb.scandimension.com/software#version) - [Error](https://kb.scandimension.com/software#error) - [Hardware](https://kb.scandimension.com/hardware) - [Specs](https://kb.scandimension.com/hardware#specs) - [USB](https://kb.scandimension.com/hardware#usb) - [General](https://kb.scandimension.com/hardware#general) - [Support](https://kb.scandimension.com/support) - [Issue](https://kb.scandimension.com/support#issue) - [General](https://kb.scandimension.com/support#general) [Back to home](https://kb.scandimension.com/) 1. [Knowledge Base](https://kb.scandimension.com/) 2. Orders & Shipping - [Set up of the scanner](https://kb.scandimension.com/set-up-of-the-scanner) - [Unpacking and assembling](https://kb.scandimension.com/set-up-of-the-scanner#unpacking-and-assembling) - [Getting ready to scan](https://kb.scandimension.com/set-up-of-the-scanner#getting-ready-to-scan) - [Scanning](https://kb.scandimension.com/scanning) - [Scanning](https://kb.scandimension.com/scanning#scanning) - [Objects that are hard to scan](https://kb.scandimension.com/scanning#objects-that-are-hard-to-scan) - [Terminology](https://kb.scandimension.com/scanning#terminology) - [After scanning](https://kb.scandimension.com/after-scanning) - [File](https://kb.scandimension.com/after-scanning#file) - [Printing or sharing a scan](https://kb.scandimension.com/after-scanning#printing-or-sharing-a-scan) - [Adding scans](https://kb.scandimension.com/after-scanning#adding-scans) - [Orders & Shipping](https://kb.scandimension.com/orders-shipping) - [Ordering](https://kb.scandimension.com/orders-shipping#ordering) - [Shipping](https://kb.scandimension.com/orders-shipping#shipping) - [Returns and warranty](https://kb.scandimension.com/orders-shipping#returns-and-warranty) - [Software](https://kb.scandimension.com/software) - [Before scanning](https://kb.scandimension.com/software#before-scanning) - [Requirements](https://kb.scandimension.com/software#requirements) - [Version](https://kb.scandimension.com/software#version) - [Error](https://kb.scandimension.com/software#error) - [Hardware](https://kb.scandimension.com/hardware) - [Specs](https://kb.scandimension.com/hardware#specs) - [USB](https://kb.scandimension.com/hardware#usb) - [General](https://kb.scandimension.com/hardware#general) - [Support](https://kb.scandimension.com/support) - [Issue](https://kb.scandimension.com/support#issue) - [General](https://kb.scandimension.com/support#general) # Orders & Shipping ###### Everything you need to know about ordering. #### Ordering ###### - [Part exchange old SOL for new SOL PRO](https://kb.scandimension.com/part-exchange-old-sol-for-new-sol-pro) - [How can I buy a 3D scanner?](https://kb.scandimension.com/how-can-i-buy-a-3d-scanner) - [How to use a discount code?](https://kb.scandimension.com/how-to-use-a-discount-code) - [I would like to be a distributor or reseller](https://kb.scandimension.com/i-would-like-to-be-a-distributor-or-reseller) - [DO YOU ACCEPT PURCHASE ORDERS?](https://kb.scandimension.com/do-you-accept) - [DO YOU OFFER VOLUME DISCOUNTS?](https://kb.scandimension.com/do-you-offer-volume-discounts) - [IS A BLACKOUT-TENT INCLUDED WITH THE SCANNER?](https://kb.scandimension.com/is-a-black-tent-included-with-the-scanner) - [IS THE TRIPOD INCLUDED WITH THE SCANNER?](https://kb.scandimension.com/accessories-is-the-tripod-in-the-picture-included-in-the-scanner-sol-has-the-tripod-as-its-standard-accessory) See more #### Shipping ###### - [I want to buy a scanner](https://kb.scandimension.com/i-want-to-buy-a-scanner) - [How long does shipping take?](https://kb.scandimension.com/how-long-does-shipping-take) - [Where do you ship to?](https://kb.scandimension.com/where-do-we-ship-to) - [How much is shipping?](https://kb.scandimension.com/how-much-is-shipping) - [HOW DO I TRACK MY PARCEL?](https://kb.scandimension.com/where-is-my-scanner) See more #### Returns and warranty ###### - [What is your return policy and satisfaction guarantee?](https://kb.scandimension.com/what-is-your-return-policy-and-satisfaction-guarantee) - [WHAT WARRANTY DO YOU OFFER?](https://kb.scandimension.com/manufacturers_warranty) - [I RECEIVED MY PACKAGE DAMAGED](https://kb.scandimension.com/i-received-my-package-damaged) ![company logo](https://kb.scandimension.com/hs-fs/hubfs/Icon_Scan-Dimension_200x200.png?height=120&name=Icon_Scan-Dimension_200x200.png) Scan Dimension - Knowledge Base - [Go to scandimension.com](http://scandimension.com) - [Contact support](https://kb.scandimension.com/kb-tickets/new) - [Quick start guide](https://scandimension.com/pages/quick-start-guide) - [Technical specs](https://scandimension.com/pages/technical-specifications)