While upgrades fix most problems there are times when an upgrade might not be compatible with a driver and needs to be reverted back while our team fixes the issue.
These steps are to revert you back to the previous version of the software.
Please download the previous version 19.10:
Once downloaded, then double click or click "SOL".
Windows install instructions: Click here
macOS instructions: Click here
After the installation has been reverted, please re-run the SOL application software and confirm everything is running smoothly.
Note: 3D scans are not affected during the installation or reverting of the SOL software.
If reverting back did not fix the current issue, please click here for additional assistance.
Did you buy SOL and looking at getting started? Quick Start Guide
Need to know SOL's fast facts: Technical Specifications
Want to know what's in your new release: Release Notes
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