While upgrades fix most problems there are times when an upgrade might not be compatible with a driver and needs to be reverted back while our team fixes the issue.

These steps are to revert you back to the previous version of the software.

Step 1

Please download the previous version 19.10:



Step 2

Once downloaded, then double click or click "SOL". 

Windows install instructions: Click here

macOS instructions: Click here

Step 3

After the installation has been reverted, please re-run the SOL application software and confirm everything is running smoothly.

Note: 3D scans are not affected during the installation or reverting of the SOL software.

Step 4

If reverting back did not fix the current issue, please click here for additional assistance. 


Quick Links:

Did you buy SOL and looking at getting started? Quick Start Guide

Need to know SOL's fast facts: Technical Specifications

Want to know what's in your new release: Release Notes

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