HOW DO I SOLVE THE PROBLEM WHEN THE SOFTWARE SAYS THAT THE ‘CAMERA IS NOT FOUND’?

Check all the USB connections and then restart the program. If using a HUB, connect the USB individually to see if that resolves the problem.

While scanning there are times when a cable becomes loose. If using a USB hub or splitter, connect directly.

Verify cables and USB connections and try again.

If it continues please reboot your computer and resume.

QUICK LINKS:

Did you buy SOL and looking on getting started?
Quick Start Guide

Need to know SOL's fast facts:
Technical Specifications

Want to know what's in your new release:
Release Notes

Most of the questions can be found in our Knowledge Base:
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