I RECEIVED THE MESSAGE: COULD NOT READ CAMERA SERIAL NUMBER. BAD CONNECTION BETWEEN MAIN BOARD AND CAMERA? 0x1100:43

While scanning there are times when a cable becomes loose. Verify cables and USB connections and try again. If it continues please reboot your computer and resume.

Only use USB 3.0 ports and if using a USB hub or splitter make sure they are powered.

Verify cables and USB connections and try again. If it continues please reboot your computer and resume.

If the error persists, please contact us for further instruction.