I RECEIVED THE MESSAGE: SERIAL NUMBER DOES NOT HAVE THE CORRECT FORMAT. 0x1100:10
The Serial Number entered does not have the correct format. Go to the File Menu, Settings and Check to Redo Registration Now. Exit the program and proceed with scanning.
![SOL - Settings](https://kb.scandimension.com/hubfs/SOL%20-%20Settings.png)
Verify the scanner is registered and all cables are connected. If the error continues, please contact us for further instructions.