Buying the scanner
Software - settings and error codes
Hardware and specs
I RECEIVED THE MESSAGE: THE SCENE IS EMPTY, THERE IS NOTHING TO RECONSTRUCT. DID YOU PLACE OBJECT ON TURN TABLE? 0X5000:03
First, secure the camera on the arm and all cables
Ensure that you have the newest version of the software has been installed: Click here
Verify nothing is obstructing the camera and that the object is on the turn-table after the calibration has been completed. Make sure the scanner is placed inside the tent with the cover on top to get best scanning environment.
Use our Quick Start Guide to get the full instructions on how to do your first scan.
If the object is completely black or shiny reference: Click here