I RECEIVED THE MESSAGE: THE TEST HAS FAILED. DO YOU WANT TO RETRY. 0x1100:39

Verify that the cables are not loose and that nothing is on the turn-table during calibration.

Verify USB connections - use USB 3.0 ports (if a USB hub is used make sure it's powered) connect each cable directly and try again.

If the error persists, please contact us for further information.