I RECEIVED THE MESSAGE: THE TURNTABLE DOESN'T ROTATE CORRECTLY. CONNECT TO ANOTHER USB SUPER SPEED PORT AND RESTART APPLICATION. 0X4000:03

While scanning there are times when an object falls of the scanner generating this message, the cables are loose, or the object is not directly in the center of the turntable.

If using a USB hub or splitter they should be powered. Verify your cables, that you don't exceed the max weight, and that you use USB 3.0 ports and if you use a USB hub it should be powered. Check your connections and try again.

USB Not Connected-2

If it continues, please reboot your computer and resume.

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