I RECEIVED THE MESSAGE: THE TURNTABLE DOESN'T ROTATE CORRECTLY. CONNECT TO ANOTHER USB SUPER SPEED PORT AND RESTART APPLICATION. 0X4000:03

While scanning there are times when an object falls of the scanner generating this message, the cables are loose, or the object is not directly in the center of the turntable. If using a USB hub or splitter, connect directly and verify cables, weight, object, and USB connections and try again.

USB Not Connected-2

If it continues, please reboot your computer and resume.