I RECEIVED THE MESSAGE: TURNTABLE ROTATES INACCURATELY. SCANNING WILL STOP. CHECK CABLES AND WEIGHT OF OBJECT. 0X1000:01

While scanning there are times when an object falls off the scanner generating this message, the cables are loose or the object is not directly in the center of the turntable.

While scanning there are times when a cable becomes loose. If using a USB hub or splitter, connect directly.

Verify cables, weight, object and USB connections and try again.

If it continues please reboot your computer and resume.

Verify the hardware meets requirements. Additional technical information might be found here: FAST FACTS