WHAT IS YOUR RETURN POLICY AND SATISFACTION GUARANTEE?

At Scan Dimension, our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be in the same condition that you received it and it must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer directly. Contact Us for the return location and for authorization of the return.

There are certain situations where only partial refunds are granted (if applicable):

  • Discount Codes or Promo Codes
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error
  • Any item that is returned more than 30 days after delivery

For more information: Click Here